Shipping Policy
Free Worldwide Shipping
Cycle Gear offers Free Worldwide Shipping on all orders. We want your order to move through processing, shipment, and delivery as clearly as possible, so the key shipping details are listed below.
Order processing time: 1–3 days
Estimated delivery time: 2–5 days
Tracking update time: 1–3 days after shipment
Shipping rate: Free worldwide
Shipping Summary
Use this table for a quick overview of Cycle Gear shipping timelines and costs.
| Shipping Detail | Policy |
|---|---|
| Shipping Destinations | Worldwide |
| Shipping Rate | Free Worldwide Shipping |
| Order Processing | 1–3 days after your order is placed |
| Estimated Delivery | 2–5 days after shipment |
| Tracking Updates | Tracking information may take 1–3 days to update after shipment |
| Shipping Carrier | [Insert shipping carrier] |
Order Processing Time
Orders are processed within 1–3 days after they are placed. During processing, Cycle Gear reviews the order details, prepares the items for shipment, and confirms that the package is ready to leave our fulfillment process.
Order processing time is separate from delivery time. Delivery begins after the order has shipped.
Estimated Delivery Time
Estimated delivery time is 2–5 days after shipment. Delivery timelines may vary depending on the destination, local delivery conditions, weather, customs processing, carrier handling, or other events outside normal shipping control.
Cycle Gear does not claim a guaranteed delivery date. The delivery window is an estimate to help customers understand the expected timing after shipment.
Shipping Destinations
Cycle Gear provides Free Worldwide Shipping. Orders may be shipped to available delivery destinations worldwide, subject to address accuracy and successful order processing.
If an address cannot be serviced or requires additional review, Cycle Gear may contact you by email before shipment.
Shipping Rates
Shipping is free worldwide. Customers do not need to pay an additional standard shipping fee at checkout for the Free Worldwide Shipping service.
- Worldwide shipping: Free
- Customs duties and import taxes: Included in our Free Worldwide Shipping service
- Brokerage fees or government charges: Covered by us if applicable
Tracking Information
After your order ships, tracking information will be provided when available. Tracking updates may take 1–3 days after shipment to appear or refresh in the tracking system.
If your tracking link does not show movement right away, please allow the tracking update window to pass. Some packages are scanned after they have already entered the carrier network.
Wrong or Incomplete Address
Please review your shipping address carefully before placing an order. Cycle Gear is not able to guarantee that an address can be changed after an order has entered processing or shipment.
If you notice an incorrect or incomplete address, contact us as soon as possible at [email protected] with your order number and the correct shipping details. We will review the request and help when possible.
Customs, Duties, Taxes & Government Charges
Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.
If you receive a notice requesting payment for customs duties, import taxes, brokerage fees, or other government charges related to your order, contact Cycle Gear at [email protected] before making payment so we can review the issue and assist you.
Lost, Delayed, or Damaged Packages
If your package appears lost, delayed, or damaged in transit, please contact Cycle Gear so we can review the issue and help with the next steps.
Delayed Packages
If your estimated delivery window has passed, please check your tracking information first, then contact us for support.
Lost Packages
If tracking shows no delivery progress or the package cannot be located, email us with your order number and tracking details.
Damaged Packages
If your order arrives damaged, keep the packaging and take clear photos of the package and items before contacting us.
Delivered but Not Received
If tracking shows delivered but you cannot find the package, check nearby delivery areas and contact us for further help.
What to Include When Contacting Us
To help Cycle Gear review your shipping request faster, please include:
- Your full name
- Your order number
- The email address used at checkout
- Your current tracking number, if available
- A clear description of the shipping issue
- Photos, if the package or item arrived damaged
Contact Us
If you have questions about this Shipping Policy, your order status, tracking, delivery, customs coverage, or a lost, delayed, or damaged package, contact Cycle Gear at [email protected].
