Terms of service

Terms of Service

Last updated: April 16, 2026


Overview

These Terms of Service explain the rules that apply when you visit, browse, access, or make a purchase from Cycle Gear. Throughout these Terms, “Cycle Gear,” “we,” “us,” and “our” refer to the Cycle Gear online store, and “you” refers to the customer, visitor, or user of the website.

By using this website or placing an order, you agree to follow these Terms of Service and any related policies referenced on our website.

Customer support: [email protected]

Shipping reference: Free Worldwide Shipping is described in our Shipping Policy.

Return reference: 30 Days Free Returns are described in our Return Policy.

Acceptance of Terms

By accessing the Cycle Gear website, creating an account, browsing products, adding items to your cart, submitting an order, or contacting customer support, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use the website or place an order through Cycle Gear.

Online Store Terms

You agree to use the Cycle Gear online store only for lawful shopping and account-related purposes. You may not use our website for fraudulent activity, unauthorized resale schemes, harmful conduct, or any activity that interferes with the normal operation of the store.

  • You are responsible for providing accurate and current information when placing an order.
  • You may not submit false, misleading, or unauthorized payment or account information.
  • You may not attempt to access restricted systems, customer accounts, or store functions without permission.
  • You may not use the website in a way that damages, disables, or disrupts the store experience for other users.

Product Information

Cycle Gear aims to present product information, images, descriptions, specifications, colors, sizes, and availability as clearly as possible. However, product details may change, and the appearance of an item may vary depending on your screen settings, device, lighting, or product updates.

Please review product details carefully before placing an order. If you have a question about a product, sizing, compatibility, or item details, contact us at [email protected] before purchasing.

Pricing & Availability

Prices, promotions, discounts, product availability, and item details may change without prior notice. Cycle Gear may correct pricing errors, update product information, adjust offers, or remove products from the website at any time.

If an order is affected by an error, unavailable item, payment issue, or other order-related problem, Cycle Gear may contact you for additional information, cancel the affected item, or cancel the order when necessary.

Orders & Payment

When you place an order with Cycle Gear, you agree that the information you provide is accurate, complete, and authorized for the purchase. Submitting an order does not guarantee acceptance of that order.

Cycle Gear may review, refuse, or cancel an order for reasons including suspected fraud, inaccurate information, payment authorization issues, product unavailability, pricing errors, shipping restrictions, or other order concerns.

TopicTerms Summary
Order AccuracyCustomers are responsible for entering correct billing, shipping, contact, and order information.
PaymentPayment must be authorized and successfully processed before an order can be completed.
Order ReviewOrders may be reviewed before processing for accuracy, availability, or risk-related concerns.
Order ChangesOrder changes may not be possible after an order enters processing or shipment.

Shipping Reference

Cycle Gear offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, customs coverage, address issues, lost packages, delayed packages, and damaged packages are handled according to the Shipping Policy posted on this website.

Please review your shipping details before placing an order. If you entered the wrong address or need help with tracking, contact us as soon as possible at [email protected].

Return Reference

Cycle Gear offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition requirements, return instructions, exchanges, damaged items, wrong items, and refund processing are handled according to the Return Policy posted on this website.

Customers must contact customer service before sending any return. Returns sent without contacting customer service first may not be accepted.

Account Information

If account features are available on the Cycle Gear website, you are responsible for keeping your login details secure and for all activity that occurs under your account. Please make sure your account information, email address, shipping address, and billing details remain accurate and current.

If you believe your account has been accessed without permission, contact us at [email protected].

Prohibited Uses

You may not use the Cycle Gear website, content, products, or services for any unlawful or unauthorized purpose. Prohibited uses include, but are not limited to:

  • Submitting false, misleading, or fraudulent information
  • Using stolen, unauthorized, or invalid payment details
  • Attempting to interfere with website security or store operations
  • Uploading or transmitting malware, harmful code, spam, or abusive content
  • Scraping, copying, or harvesting website content without permission
  • Violating the rights, privacy, or security of Cycle Gear, customers, or third parties
  • Using the website in a way that violates applicable laws or regulations

Intellectual Property

All website content, including text, images, graphics, page layouts, logos, icons, product presentation, and other materials displayed on Cycle Gear, is owned by Cycle Gear or used with permission from the relevant rights holders.

You may not copy, reproduce, distribute, modify, publish, sell, or exploit any part of the website without written permission from Cycle Gear or the appropriate rights holder.

Third-Party Links

The Cycle Gear website may include links, tools, payment services, apps, or features operated by third parties. These third-party services may have their own terms, policies, and privacy practices.

Cycle Gear is not responsible for the content, accuracy, availability, or practices of third-party websites or services. You should review third-party terms and policies before using those services.

Disclaimer

The Cycle Gear website and its content are provided for general ecommerce use. While we work to keep the store available and accurate, we do not promise that the website will always be uninterrupted, error-free, secure, or completely current.

Product descriptions, pricing, availability, shipping timelines, and other website information may be updated, corrected, or changed from time to time.

Limitation of Liability

To the fullest extent permitted by applicable law, Cycle Gear is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, account features, third-party links, shipping delays, order issues, or inability to use the website.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

Changes to These Terms

Cycle Gear may update or revise these Terms of Service from time to time. When changes are made, the updated version may be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms of Service.

Contact Information

If you have questions about these Terms of Service, an order, shipping, returns, product information, or account support, contact Cycle Gear at [email protected].